NUR Power recently hosted a successful Customer Engagement event at The Light Hotel, Seberang Jaya, Penang, gathering key tenants from Kulim Hi-Tech Park (KHTP) for a meaningful exchange of insights and updates.

The session covered a range of critical topics, including operational challenges, regulatory developments, power quality awareness, and the introduction of NUR Power’s Guaranteed and Maintenance Service Levels (GSL & MSL). Attendees were also briefed on the latest SELCO Guidelines and the role of Battery Energy Storage Systems (BESS) in supporting reliability and sustainability.

More than just an information session, the event provided a valuable platform for open dialogue — giving customers the opportunity to share direct feedback and engage in constructive discussions. The initiative reflects NUR Power’s ongoing commitment to service excellence, transparency, and building stronger partnerships with the KHTP community.